Project Management

Provide comprehensive project management in diverse initiatives including:

  • Digital solutions: rally stakeholders through the process to create buy-in for omni-channel solutions. Create requirements documents, issue RFPs, vendor negotiation, due diligence & implementation
  • CRM: identify strategic drivers and measurements of success, source vendors, negotiate terms. Lead cross- functional teams through the cultural adoption of CRM to maximize value, enhance client experience & automate internal processes
  • Departmental gap analyses, including sourcing and negotiating contracts for vendors, implementation of numerous products, pricing strategies & risk mitigants