We have extensive experience in helping financial institutions with all aspects of vendor management.
Recent projects include account opening, retail & treasury online banking, card processing, card issuing, HRIS, mortgage, RDC, insurance & CRM.
Our process covers all aspects, including identifying key criteria, writing and issuing RFPs, analysis of vendor responses and recommendations to the organization, vendor negotiation and implementation of the solution.
Often we find that a new vendor is not the solution. Instead we provide interim vendor management with key core vendors to re-invigorate relationships & improve service standards, avoiding the need to change vendors altogether.